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Global VDI Citrix Engineer
Image Icon Colombia · Colombia
Category Tech & IT
Requisiton 1231

Global VDI Citrix Engineer

What We’re Looking for ⬇️


Requirements:

  • IT related careers with a focus on Virtualization Technologies and certifications.
  • Experience working interactively with Citrix virtualization environments.
  • Experience in implementations with thin clients (Linux preferred) and Citrix (preferred).
  • Experience upgrading and patching Windows environments, advanced troubleshooting.
  • English Level: B2.

Responsibilities:

  • Main responsibility is for Level 2 support for Citrix platform which includes CVAD, CVAD Service, Cloud Resource Domains, networking, applications, the database, storage, active directory, DHCP, DNS, Windows OS, etc.
  • First point of escalation from Level 1 to solve incidents and problems related to Citrix platform.
  • Apply, verify, and monitor changes required by the operations to comply with SLAs.
  • Responsible for any problems or performance issues in the Citrix server environment and its dependencies.
  • Help in organization and management of the business applications
  • Analyze input from the Operators and incidents received by the IT Helpdesk.